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HOURS:
Mon-Fri 8:00 am to 5:30 pm
Sat: 9:00 am to 12:00 pm
AFTER HOURS DROPOFF:
Near the west end of the building, there is an "early bird" steel container that will allow you to fill out an envelope with some personal information and service concerns and any special instructions that you would like us to follow. Drop the envelope with your keys inside it through the mail slot, and we will call you on the next business day to talk about your service concerns.
VEHICLE MAINTENANCE:
Living in the beautiful Northern Minnesota requires us to maintain our vehicles to the Manufacturers Maintenance Schedule B. This maintenance schedule came with your new vehicle upon purchase and is "REQUIRED" maintenance to ensure complete warranty coverage. If you do not have one, please contact our parts department and we will see that you get one. We would not like to see you have a warranty coverage issue because the required maintenance was not completed.
Note: For this reason, it is important to have your maintenance log validated when each maintenance service is completed.
ORIGINAL FACTORY PARTS:
We use genuine factory parts for replacement parts on your vehicle. These parts are engineered for your vehicle by the manufacturer and carry a 12 month/12,000 mile part and labor warranty good at any franchised dealer. After market parts are usually less expensive and normally only carry a 90 day parts warranty with no labor warranty. You pay for the labor twice if you have a faulty part. Some of these parts are also inadequately designed and sometimes could cause premature engine wear. Each vehicle has particular engine, transmission and differential lubrication requirements and the wrong selection could cause shortened life and even complete failure.
WAITING FOR SERVICE:
We provide a comfortable, clean, well lit room, for you to wait for your service work to be completed. Over 40% of our service business are waiters.
Enjoy unlimited coffee, cable TV and WIFI while you wait.
SHUTTLE:
We provide a clean and comfortable minivan for a shuttle vehicle, and we will deliver you and pick you up from the destination of your choice within 10 miles of our service department, absolutely FREE. Please ask for a ride if one is not offered.
PICKUP:
We would be happy to pick up your vehicle for service work if you cannot arrange to deliver it. Please call us for more information.
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